KnowlEdge - HR Wiki - Knowledgebase

Your Company’s Nervous System Ensure every employee has access to the information they need. A central hub for news, policies, and culture. Policy Repository: One place for the latest handbooks and SOPs. Internal Communications: Company-wide announcements and social feeds. Searchable Wiki. Reduce "info-searching" time with a robust search engine

The Single Source of Truth for Your People

Empower your employees with an AI-powered HR Wiki and expert-curated content.

1. Core Knowledge Base (for all employees)

The goal for these sections is to enable "Tier 0" support—allowing employees to find answers without emailing an HR representative.
Benefits & Perks Health insurance plans, retirement/401(k) details, wellness programs, and gym memberships.
Time Off & Leave PTO accrual rules, sick leave, parental leave, bereavement, and public holiday calendars.
Payroll & Comp Pay schedules, how to view paystubs, bonus structures, and expense reimbursement steps.
Company Policies Code of conduct, remote/hybrid work policy, dress code, and social media guidelines.
Career Growth Internal job board links, promotion criteria, and learning & development (L&D) budgets.
Onboarding First-week checklists, "Who’s Who" directory, and office maps/parking info.

2. Internal HR Wiki (only for HR staff)

section is restricted to the HR team. It ensures that regardless of which HR person answers a query, the response is consistent.
Standard Operating Procedures (SOPs): Detailed "How-to" guides for HR tasks (e.g., "How to process a termination in the payroll system").
Recruitment Playbooks: Interview rubrics, candidate scorecard templates, and background check vendors.
Compliance & Legal: Labor law posters, GDPR/Privacy requirements, and internal audit schedules.
Employee Relations: Escalation paths for workplace conflicts and templates for Performance Improvement Plans (PIPs).
Vendor Management: Contact info and contract renewal dates for insurance brokers, ATS providers, and training platforms.

3. Essential Services & Features

Automated Workflows: Links to "Trigger" actions, such as a button to "Request a Letter of Employment" or "Submit a Referral."
Global Search: A powerful search bar that understands natural language (e.g., "When do I get paid?" should lead to the Payroll Schedule).
Verification Stamps: A "Last Updated" date and a named "Owner" for every article to ensure trust.
Feedback Loops: A simple "Was this article helpful?" (Yes/No) button at the bottom of pages to identify content gaps.
Video Walkthroughs: Short screen-recordings (60–90 seconds) showing employees how to navigate the benefits portal.
Interactive FAQs: A searchable list of the top 20 questions HR receives every week.

Our Content-as-a-Service (CaaS)

Policy Libraries: We provide 50+ pre-written, legally vetted templates (Employee Handbooks, Remote Work, AI Ethics).
Custom SOP Creation: We interview your team and document your unique internal workflows.
Knowledge Migration: We take your messy "Shared Drive" and organize it into a beautiful, searchable wiki.
Multimedia Guides: We create video walkthroughs for your specific portal enrollments.

How we build your Knowledgebase ?

Most wikis fail because nobody has time to write the content. Our HR experts manage it for you.

Data Gathering

We interview your team, analyze your current documentation and identify what's missing

Build & Review

We develop your wiki and our writers populate it with your custom policies, review it.

Launch

We train your staff and help you roll out the new "Help Center" to the whole company.

Ready to build the Knowledgebase?

Contact us today for a free consultation. Our experts will analyze your needs and provide a tailored strategy to help you find the perfect solution for your organization.