BotEdge - ChatBot & AI

Instant Support, 24/7 Free up your HR team by letting AI handle the routine. Get instant answers to common employee questions. AI FAQ Assistant, Answers questions about benefits, policy, and payroll instantly.Automated Screening, AI-driven candidate ranking and interview scheduling.

Your 24/7 Virtual HR Partner

Our AI-powered chatbot integrates directly into Slack, Microsoft Teams, and WhatsApp to provide instant, personalized support.

Instant Employee Support

Employees get immediate answers to "How much PTO do I have left?" or "Where is my tax form?" using natural language.

Intelligent Recruitment & Onboarding

Automate candidate screening, interview scheduling, and day-one checklists without lifting a finger.

Real-Time Sentiment Analysis

Go beyond annual surveys. Our AI identifies trends in employee morale and predicts turnover risks before they happen.

1. Employee Self-Service 24/7 (The "Ask Me Anything" Layer)

Instant Policy Answers: Uses Natural Language Processing (NLP) to answer questions about the employee handbook (e.g., "What is the bereavement policy?" or "How do I claim gym reimbursement?").
Payroll & Tax Support: Provides instant access to pay stubs, explains tax deductions, and answers "When is the next payday?"
PTO & Leave Management: Check vacation balances and submit leave requests directly in chat (Slack/Teams).
Benefits Navigator: Helps employees compare insurance plans during open enrollment or check what’s covered under their current dental plan.
Profile Management: Allows employees to update addresses, emergency contacts, or banking info via chat without logging into a complex HRIS.
reduces the HR team’s ticket volume by 60–80% by automating routine inquiries.

2. Recruitment & Onboarding (The "Growth" Layer)

Candidate Screening: Chatbots pre-screen applicants on your career page by asking about years of experience, visa status, or technical skills.
Automated Interview Scheduling: Syncs with recruiter calendars to let candidates pick time slots, reducing back-and-forth emails.
Status Updates: Keeps candidates "warm" by providing instant updates on their application status.
Day-Zero Onboarding: Sends new hires "Welcome" messages, collects tax forms (I-9/W-4), and explains the office parking or dress code before their first day.
Onboarding Checklists: Pushes automated reminders for mandatory compliance training or hardware setup tasks.
Automates the logistics of hiring so recruiters can focus on interviewing.

3. Engagement & Retention (The "Human" Layer)

Automated Pulse Surveys: Sends quick, 1-question surveys in chat to track employee sentiment in real-time.
Sentiment Analysis: Analyzes the tone of feedback to alert HR to rising frustration or "flight risks" (predicting who might quit).
Performance Review Reminders: Automatically nudges managers and employees to complete 360-degree reviews or goal-setting.
Peer Recognition: An "Appreciation Bot" that lets employees publicly thank or "shout out" colleagues for great work.
Career Pathing: Suggests internal job openings or training modules based on an employee’s current skill set.
Uses AI to measure the "pulse" of the company and prevent burnout.

4. HR Admin & Analytics (The "Back-Office" Layer)

AI Content Generator: Quickly drafts job descriptions, company-wide announcements, or new policy documents.
Trend Reporting: A dashboard showing the most "asked" questions, helping HR identify where company policies are confusing.
Compliance Alerts: Proactively notifies HR of expiring certifications, visas, or overdue mandatory training.
Ticket Escalation: If the AI can’t answer a question, it automatically creates a ticket and routes it to the right HR specialist.
Multilingual Support: Automatically translates HR communications for a global, diverse workforce.
Tools specifically for the HR professionals managing the platform.

Ready to transform your employee experience?

Contact us today for a free consultation. Our experts will analyze your needs and provide a tailored strategy to help you find the perfect solution for your organization.